Frequently Asked Questions
Everything you need to know about bringing Hollander quality into your home.
What is the typical shipping timeline for furniture?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on your home products?
Yes, all Hollander products come with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What is your return policy?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal.
Are your materials sustainably sourced?
Sustainability is a core value at Hollander. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you budget for your home upgrades.